Frequently Asked Questions
Which suburbs do you operate in?
We offer in home education and care services in regional, remote and metro areas and are currently operating in New South Wales, Victoria, Queensland, the Australian Capital Territory, Western Australia, the Northern Territory and Tasmania.
What are your hours of operation?
We offer in home education and care services 24 hours a day, 7 days a week.
Do I have to book in for full days?
No, we offer short days, long days, and overnight bookings. See our Fees for the varying prices according to how many hours you book.
What is the minimum commitment?
The minimum session is three hours once a week, for a 12 week period or school terms. The minimum period does not apply to families where at least one parent or guardian works non-standard or variable hours.
Can I book casual sessions?
Yes you can, however an In Home Assessment must be completed beforehand and a 5% surcharge applies to our hourly rates.
Can I book fortnightly sessions?
We require a minimum of 1 booking per week, unless at least one parent or guardian works non-standard or variable hours, in which case we can work with their roster.
Can I be at home while the Educator is around?
Yes of course, it is your home and our Educators are happy to take care of all of your child’s education and care needs even if you are at home.
Is there any way to make it more cost effective?
If you have only one or two children, you can participate in a Family Co-op to bring down your cost. We can pair you with another family or you can find another family to join with yourself.
Do we get the same Educator every time?
Yes. We believe the Educator’s relationship with your child is crucial to your child’s success. We aim to allocate the same Educator to each family unless you are happy to have multiple Educators.
Can we change Educators?
If for any reason you want to change Educators, we have various feedback opportunities to discuss how we can meet your needs and find the best Educator to meet your family’s needs.
How do you cater for children of different ages?
Our curriculum is tailored to the needs of each child. This means that our Educators spend time each week preparing a program according to each child’s stage of learning and development so that no child within the program misses out on having their needs met. See our section on Varying Ages for more information.
Can I access the Child Care Subsidy by using Leor?
Yes, if other forms of childcare are not appropriate you may be eligible for the Child Care Subsidy towards our fees, which is classified as In Home Care. You will need to be approved for In Home Care and we will refer you to the relevant agency for approval after you discuss your needs with us.